Privacy Policy

1. Controller

Reno Group Oy
Business ID: 3515473-9
Tulkintie 29, 01740 Vantaa, Finland
Email: info@renogroup.fi

2. Purpose of Processing Personal Data

Reno Group Oy processes personal data submitted through the website contact form in order to respond to inquiries and manage customer and business relationships.
Personal data is used to respond to messages, prepare potential cooperation, and manage business-related communication.

3. Categories of Personal Data

The following personal data may be collected through the contact form:

Name (required)
Company (required)
Email address (required)
Message (required)
Phone number (optional)
City (optional)
Subject

In addition, technical data such as IP address and browser information may be processed when visiting the website.

4. Legal Basis for Processing

Personal data is processed based on:

The data subject’s consent (contact form submission)
Legitimate interest (managing business operations and customer relationships)

5. Data Retention

Personal data is retained only for as long as necessary to process the inquiry or manage a business relationship.
Unnecessary data is deleted regularly.

6. Data Disclosure and Transfers

Personal data is not disclosed to third parties without a lawful basis.
Website hosting and technical maintenance services are located within the European Union.
The website uses Google Analytics to analyze website usage. Google Analytics processes technical usage data through cookies. Data may be transferred outside the EU in accordance with applicable data protection legislation and Google’s data protection mechanisms.

7. Cookies

The website uses cookies to improve user experience and analyze website traffic.
Cookie Information is used as a consent management tool, allowing users to manage their cookie preferences.

8. Data Subject Rights

The data subject has the right to:

Access their personal data
Request correction or deletion of data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority

Requests regarding personal data can be sent to: info@renogroup.fi

In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (www.tietosuoja.fi).

9. Data Security

Reno Group Oy ensures appropriate technical and organizational measures to protect personal data. Access to personal data is limited to authorized personnel who require it for their work duties.

10. Updates to This Privacy Policy

Reno Group Oy reserves the right to update this Privacy Policy if required due to changes in legislation or business practices.